The role of the Board is to serve and protect the public interest. To assist consumers to make informed choices, the Board provides information from how to pre-arrange before the time of need to how to deal with a complaint.
Consumer Brochures – to review or download brochures related to arranging or pre-arranging a funeral.
Complaints – to review the process and download the form.
Glossary - definition of commonly used terms in the bereavement sector.
Frequently Asked Questions (FAQ) – browse through this section to get an idea of some of the questions frequently asked of the Board.
Consumer Advisories – Review latest advisories published by the Board.